The Royal Hospital Donnybrook offers specialised rehabilitation services for elderly patients aged 65 and over, including stroke, neuro, and orthogeriatric rehabilitation.
Committed to patient-centered care, the hospital continues to expand its services to meet increasing demand. It also provides respite care in one unit for short-term support. Currently, the hospital accommodates 64 residents across its facility.
Before VCare, the Royal Hospital Donnybrook used paper records and a complex administrative system that staff found difficult to navigate. Training was challenging, and accessing accurate, up-to-date information was time-consuming. “The previous system was overly complicated,” said Patient Services Manager Ramona Michis. “VCare is clear, accessible, and easy to use.” With VCare, issues like missing documents, illegible notes, and slow workflows have been resolved, allowing staff to deliver more efficient and responsive care.
After exploring multiple options, the Royal Hospital Donnybrook selected VCare as the most user-friendly and comprehensive solution for their needs. The decision followed extensive research and site visits to see the system in practice. Ramona Michis, Patient Services Manager, described the selection process:“We considered three other options, but after visiting a hospital already using VCare with the former CEO, I was immediately impressed by the system. We chose VCare because it was the most user-friendly while also offering the most comprehensive information. From a financial standpoint, it was also a viable option, making it the best fit for our needs.”
VCare has transformed record management at the Royal Hospital Donnybrook, giving staff instant access to patient files and reducing admin workload. “Everything is available at our fingertips, whether on the ward or remotely,” says Stephen. Reporting is now faster and more accurate, with easy tracking of key data to meet HSE requirements. Ramona adds, “Generating reports is simple and efficient.” The ongoing support from the VCare team has been exceptional, ensuring a smooth transition and continued confidence in the system.
